FAQ - Frequently asked questions
Q: How to check if your software product is registered?
A: To see the application's registration status, select About Hot Virtual Keyboard in its context menu.
Q: I've lost my Hot Virtual Keyboard registration key. Now the application tells me that it has expired. How can I get my registration key back?
A: Please send an email message to email@example.com from the email address used for purchasing the Hot Virtual Keyboard license. Please use the following format in the message body:
Hot Virtual Keyboard usage issues
Q: Your application doesn't react to any key combinations at all.
A: Maybe that's because another hotkey manager is running? Otherwise, please make sure that Hot Virtual Keyboard is turned on.
Q: If I run Setup Wizard again, will it delete all my previously created actions?
A: No, it will not. All your actions will be preserved. Setup Wizard will simply add more shortcuts to your set.
Q: Can I deactivate a key on my keyboard?
A: Yes, you can. Just create an action with the Block key or shortcut action type.
Q: How can I install another language and keyboard layout?
A: Follow these steps:
Q: How can I transfer the application's settings and data to another computer?
A: Sorry, you cannot do it in one click. You will have to do the following:
Q: The application doesn't start and shows an error message each time I try to run it!
A: Please check this:
Q: Can I use the Sleep key in a shortcut?
A: No, you cannot. The Wake, Sleep, and Power keys cannot be used as a hotkey or part of a key combination for any action.
Q: Can I use Hot Virtual Keyboard on a network, so that all users can get the same results for key presses?
A: Yes. You can place your actions file on a network resource and open it on any workstation.
Q: Does Hot Virtual Keyboard support a "send email" action type?
A: Yes, it does. Create the Run program action and enter "mailto:" followed by the recipient's email address.
Q: Can I use "Open URL" for FTP or Telnet?
A: Yes, you can. When creating an action, enter an URL like ftp://ftp.mycompany.com or telnet://mycompany.com in the Open URL text field.
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