FAQ - Frequently asked questions

Registration issues


Q: How to check if your software product is registered?

A: To see the application's registration status, select About Hot Virtual Keyboard in its context menu.


Q: I've lost my Hot Virtual Keyboard registration key. Now the application tells me that it has expired. How can I get my registration key back?

A: Please send an email message to lost-code@comfort-software.com from the email address used for purchasing the Hot Virtual Keyboard license. Please use the following format in the message body:

From: (Your name here)
Email: (Your email address here)
Software: Hot Virtual Keyboard
Request: Please resend me the Product Key


Hot Virtual Keyboard usage issues


Q: Your application doesn't react to any key combinations at all.

A:  Maybe that's because another hotkey manager is running? Otherwise, please make sure that Hot Virtual Keyboard is turned on.


Q: If I run Setup Wizard again, will it delete all my previously created actions?

A: No, it will not. All your actions will be preserved. Setup Wizard will simply add more shortcuts to your set.


Q: Can I deactivate a key on my keyboard?

A: Yes, you can. Just create an action with the Block key or shortcut action type.


Q: How can I install another language and keyboard layout?

A: Follow these steps:

  1. In the Windows Start menu, click Start, and then click Control Panel.
  2. Double-click Regional and Language Options.
  3. Click the Languages tab, and then click Details under "Text Services and Input Languages."
  4. Click Add under "Installed Services," then click the language that you want to add, and then select the keyboard layout that you want to use for that language.

Add an input language in Windows Vista

Add an input language in Windows 7

Add an input language in Windows 8


Q: How can I transfer the application's settings and data to another computer?

A: Sorry, you cannot do it in one click. You will have to do the following:

  1. Save the general settings: Parameters -> Advanced -> Save to File...
  2. Save the hotkey settings file (you can find its name and full path in the title of the Keyboard Shortcuts Settings window).
  3. Restore all these data on the target computer.


Q: The application doesn't start and shows an error message each time I try to run it!

A: Please check this:

  1. Our application works on Windows 2000 or above only. Sorry, but Windows 95, Windows 98, and Windows CE are not supported.
  2. Maybe some of the application's components have not been installed. Please try reinstalling the application.
  3. Make sure to install the application to the Program Files folder. It's a security-related requirement for new operating systems.


Q: Can I use the Sleep key in a shortcut?

A: No, you cannot. The Wake, Sleep, and Power keys cannot be used as a hotkey or part of a key combination for any action.


Q: Can I use Hot Virtual Keyboard on a network, so that all users can get the same results for key presses?

A: Yes. You can place your actions file on a network resource and open it on any workstation.


Q: Does Hot Virtual Keyboard support a "send email" action type?

A: Yes, it does. Create the Run program action and enter "mailto:" followed by the recipient's email address.


Q: Can I use "Open URL" for FTP or Telnet?

A: Yes, you can. When creating an action, enter an URL like ftp://ftp.mycompany.com or telnet://mycompany.com in the Open URL text field.

Latest Version

File Size:
May 10, 2019
7.23 MB


More info

Supported Operating Systems:

Windows 2000
Windows XP
Windows Server 2003
Windows Vista
Windows Server 2008
Windows 7 (32-bit/64-bit)
Windows Server 2012
Windows 8 (32-bit/64-bit)
Windows 8.1 (32-bit/64-bit)
Windows 10 (32-bit/64-bit)

Compatible with Windows 10    Compatible with Windows 7

Softpedia Clean Award

What is New in Version 9.1

Developer Center


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